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Microsoft Dynamics NAV

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Microsoft Dynamics NAV
Vendor:Microsoft Business Solutions
Product Name:Microsoft Dynamics NAV
Current Version Number:2009
PDF file Collections Management Solution
PDF file Business Intelligence Factsheet
PDF file Overall Product Brochure
PDF file RoleTailored User Experience Brochure
Short Product Description:
Microsoft Dynamics NAV delivers comprehensive business management functionality including financials, supply chain control, manufacturing and more. It connects the many moving parts of your organization, giving you better visibility into and control over your business. And it supports highly specific industries with powerful solutions created by Microsoft partners.
Desktop Environments:
  • Windows Vista Business Edition, Ultimate Edition, or Enterprise Edition with Service Pack 1 or later
  • Windows XP Professional Edition, Service Pack 3 or later
  • Windows Server 2003 with Service Pack 2 or later
  • Windows Server 2003 R2 with Service Pack 2 or later
  • Windows Server 2008
Operating Systems:
  • Windows Server 2003 with Service Pack 2 or later
  • Windows Server 2003 R2 with Service Pack 2 or later
  • Windows Server 2008
  • Microsoft Small Business Server 2003 R2 with Service Pack 2 or later
  • Microsoft Small Business Server 2008 or later
  • Windows Essential Business Server 2008, Standard or Premium
Databases Supported:
  • Microsoft SQL Server 2005 with Service Pack 2 or later
  • SQL Server 2008 Express, Workgroup, Standard, or Enterprise
  • Microsoft Dynamics NAV Database Server
Software Only Price Range:$50,000
Software Pricing: Important Considerations.
Geographic Availability:United States, Canada, Mexico, Caribbean, Central/South America, Europe, Africa, Near East, Far East, Australia
Target Business Revenue:
Microsoft Dynamics NAV can serve the needs of firms of all size and complexity.
Target Number of Employees:
Up to 1,000 employees
Product Introduction:
Microsoft Dynamics NAV 2009 is a comprehensive business management solution that helps people work faster and smarter, and gives your business the flexibility to adapt to new opportunities and growth.

Ideal for small and midsized organizations, Microsoft Dynamics NAV offers a breakthrough user experience and technology innovations that can simplify access to information, improve organizational agility, streamline integration with a wide range of applications, and enhance reporting capabilities-even for the most highly specialized industries and organizations. With Microsoft Dynamics NAV, your people can be effective, helping to drive your business success.
Product Strengths:
Focus on achieving business goals

Microsoft Dynamics NAV can help you automate and simplify processes across your entire business to boost productivity, performance, and business growth. With integrated financial, supply chain, and customer relationship management information from across your organization stored in a centralized database, your people can work quickly and effectively-helping to drive your business forward.

Help people excel at their individual jobs

Based on research into the way people really work, Microsoft Dynamics NAV 2011 delivers an intuitive work environment that looks and feels like familiar Microsoft products. A breakthrough user experience includes access to RoleTailored views and business processes through Role Centers that give employees the information and tools they need for their specific jobs.

Out of the box, Microsoft Dynamics NAV 2011 delivers 21 Role Centers optimized for different key employee functions. From the order processor to warehouse workers, people can quickly organize and prioritize tasks to increase productivity and effectiveness. Give employees a solution that truly meets individual needs with a comprehensive overview of their work and tasks and the ability to personalize menus to reflect their own work styles.

Without leaving their Role Centers or juggling applications, people can use their favorite Microsoft Office programs - including Microsoft Office Outlook, Microsoft Office Excel, Microsoft Office Word, and more. Minimize training costs and accelerate productivity from the start with software that looks and works with other familiar Microsoft products and technologies. Easily customize Role Centers to provide access to role-specific tasks unique to your business or industry.

Analyze, communicate, and collaborate

Equip your organization to work as a team and make faster, smarter decisions by connecting people, information, and processes.

  • Easily access and analyze real-time data about every aspect of your operations, including individual transactions, customized key performance indicators, trends, and growth opportunities.
  • Give people self-service reporting and business intelligence capabilities that reduce ad-hoc requests to the IT department for reports and information.
  • Automatically generate custom reports by using Report Designer, an ad-hoc query tool and component of Microsoft SQL Server Reporting Services or export to Excel or other familiar programs for further analysis and graphical presentation.
  • Accelerate business insight and expand the value of business data even further by combining Microsoft Dynamics NAV with SQL Server Reporting Services and SQL Server Analysis Services.
  • Unleash the power to communicate and collaborate effectively-and optimize your technology investments-through deep integration with the Microsoft Office system, including Excel, Windows SharePoint Services, and Microsoft Office PerformancePoint Server.
  • Deliver online access to real-time data, reports, and collaboration tools with Employee Portal in Microsoft Dynamics NAV, a Web-based interface built on Windows SharePoint Services - without having to set up users and train them to use Microsoft Dynamics NAV.

Fuel business agility and growth

  • Meet changing business needs without disrupting your operations or your IT budget-and make the most of your current IT investments. A powerful Microsoft .NET foundation, three-tier architecture, and Web services make it easier than ever to integrate Microsoft Dynamics NAV with existing systems, share data across other applications, and develop extended functionality.
  • Extend your business across international borders with confidence when you can set up and maintain multiple currencies and accommodate more than 30 languages.
  • Automate supply chain collaboration and document exchange with partners using Microsoft BizTalk Server and the Microsoft Office system.
  • Choose the solution package you need today with flexible business licensing options, and then add capabilities as your business grows-quickly and cost-effectively.
  • Take advantage of expert support from your Microsoft Certified Partner, who can help you implement your solution efficiently and cost-effectively, and help your company benefit from a rich ecosystem of finely tailored, industry-specific offerings and add-on solutions
  • Help ensure efficient, consistent deployments with the Rapid Implementation Methodology, part of Microsoft Dynamics Sure Step, a standardized, global methodology and suite of tools that simplifies implementation and upgrade processes.
Microsoft Dynamics NAV delivers powerful core business management capabilities for:

  • Financial management
  • Manufacturing
  • Business intelligence and reporting
  • Supply chain management
  • Sales and marketing
  • Human resource management
  • Project management
  • Service management

With assistance from your Microsoft partner, you can choose from two editions of pre-selected (packaged) software functionality available for Microsoft Dynamics NAV. When you select an edition, you license the number of users you need to utilize the components. If you need functionality in addition to what's included in the edition you choose, you have the flexibility to add select components. For additional information and product brochures regarding applications provided please visit the icrosoft Dynamics NAV web site or contact a local Microsoft Dynamics business partner.
Company Mission Statement:
At Microsoft, our mission and values are to help people and businesses throughout the world realize their full potential.
Firm Description:
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We run our business in much the same way, and believe our three core business divisions offer the greatest potential to serve our customers. They are:

  • Platform Products and Services Division: Includes the Client Group, the Server & Tools Group, and the Online Services Group
  • Business Division: Includes the Information Worker Group, the Microsoft Business Solutions Group, and the Unified Communications Group
  • Entertainment and Devices Division: Includes the Home & Entertainment Group and the Mobile & Embedded Devices Group

The success of your company is directly related to the success of the people who work for you. Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software; easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success.
Industry Strengths:
  • Distribution: Consumer Packaged Goods
  • Distribution: Food and Beverages
  • Distribution: Industrial Goods
  • Education
  • Financial Services
  • Government
  • Manufacturing: Automotive
  • Manufacturing: Chemical
  • Manufacturing: Consumer Packaged Goods
  • Manufacturing: Food and Beverage
  • Manufacturing: High Tech and Electronics
  • Manufacturing: Industrial Equipment
  • Manufacturing: Metal Fabrication
  • Not for Profit
  • Professional Services
  • Project Management
  • Retail
ASP Support:
A number of certified Microsoft partners offer hosting services for a wide range of Microsoft products. For additional information please contact a local Microsoft Dynamics professional or visit the Microsoft Dynamics NAV web site to search for hosting options using Microsoft's Solution Finder.
Consulting Services:
Microsoft and its extensive network of business partners will assist you at every stage of your software selection project. Local business partners provide front-line consulting services, but if your project is particularly complex, Microsoft will bring into the project highly trained and knowledgeable consultants to provide the expertise your require.
Internet and e-Business Services:
Download the Business Solutions Catalogue for a menu of trusted, lower-risk solutions for faster implementation and simpler maintenance. These solutions complement the core Microsoft Dynamics products by integrating with Independent Software Vendor products, enabling you to work with the familiar interfaces. The software vendors developed these solutions for your specific industry and region as they are the experts of the local industry regulations and language. For additional information please visit the 2009 Business Solutions Catalogue with all Certified for Microsoft Dynamics solutions.
Technical Services:
Microsoft and its highly trained partners offer a complete range of technical and consulting services designed to meet the needs of each individual client.
Comprehensive implementation services are offered by Microsoft partners. For additional information please contact your local Microsoft Dynamics professional.
Training for Microsoft Dynamics and Related Business Products

Whether you're just beginning to learn about Microsoft Dynamics or a related business product, or are a seasoned veteran in need of a quick refresher, Microsoft provides a wealth of training opportunities designed to increase your knowledge and productivity. From classroom to Internet-based learning, Microsoft and Microsoft Certified Partners for Learning Solutions provide high-quality training when you need it, and how you need it.


Online E-Learning for Microsoft Dynamics and related business products is available to the public through Microsoft Learning on thew Microsoft Dynamics web site. E-Learning for Microsoft Dynamics provides a simple and effective way for you to learn at your own pace and on your own schedule. Take E-Learning to improve your technical product skills or learn application functionality to prepare for a new job or a certification exam. E-Learning also gives you an opportunity to fully understand and apply the potential of all the features and functions of the Microsoft Dynamics products.

Classroom Training

Microsoft Certified Partners for Learning Solutions provide classroom training in regions worldwide. A live, interactive training environment facilitated by Microsoft Certified Trainers will help you gain a solid understanding of Microsoft Dynamics and related business products. Courses range from introductory information to advanced topics. You'll see demonstrations, hear presentations, gain product expertise, and participate in hands-on activities. You can also learn from discussions with other attendees.

Additional customer and partner training options

As a benefit of being enrolled in the Business Ready Enhancement Plan or other customer service plan, Microsoft Dynamics customers can access unlimited online training by logging on to Customer Source on the Microsoft Dynamics web site.

Partners enrolled in a Partner Service Plan for Microsoft Dynamics also receive unlimited organization access to online training through Partner Source.

Unlimited online training includes the following new benefits for all customers and partners enrolled in a service plan for Microsoft Dynamics.

  • E-Learning: Get convenient and thorough online training on specific topic areas such as how to use a product module. This training is available in the English language only and is available from anywhere and at any time.
  • Training materials: Download training materials that can be used as a study tool or as a desktop reference. These materials are available in multiple languages.
  • Training materials, local functionality: Ongoing addendums available for select training material titles are designed to deliver content about local functionality within a given country. These materials are available primarily in English, and also in some in other languages.
  • "What's New" training materials: Use these materials to get up to speed when your company updates to a new product version. These update aids are available in English, with a few titles translated into other languages. This content is available in a printed manual format. For some product versions, the content is available as E-Learning.
  • Learning Plans: Take advantage of training roadmaps that help individuals easily find the training they need. These roadmaps outline every training and certification option available for each Microsoft Dynamics product module (available in English language only).
Take advantage of award-winning support services to help keep your people working efficiently: Self- and peer-support options offer your team around-the-clock access to online assistance, product updates, tips and tricks, support hot topics, and more.

Customer Source is a password-protected site for customers using Microsoft Dynamics and related business products, provided as a benefit of a service plan. Use it to search the knowledge base, download updates, view online training and find other information resources virtually 24 hours a day.

With Business Ready Customer Care Microsoft has established a new standard for customer service by extending support for the Microsoft Dynamics line of business management solutions beyond industry practices--to a full 10 years of extended product support. This initiative is an example of the unyielding commitment that Microsoft has to its Microsoft Dynamics customers.

As a Microsoft Dynamics customer, you can be assured your solutions will continue to be supported as your business grows and evolves. Service offerings may vary by country. If you live outside of the United States or Canada, please visit the Microsoft Dynamics worldwide locations page or contact your local channel partner for more information on available service options.

Service plans for Microsoft Dynamics also include service and support for related software that may be packaged with the license, such as Crystal Reports or Microsoft FRx. The Microsoft Dynamics public community enables partners and customers to solve real-world problems through a peer-to-peer exchange of ideas, experience, and resources. Every Microsoft Dynamics partner offers a wide range of support options that can be tailored to meet the needs of each individual client.
Application Development:
Many Microsoft Dynamics partners offer applications development services to tailor Dynamics NAV to your specific requirements. For additional information please contact a Dynamics NAV partner.
Additional Services:
Business Communities

Learn from and collaborate with individuals who work in the same way you do. The business communities are a great way to meet and collaborate with others who work in finance, sales and marketing, or customer service roles.

Customer Service

The new Microsoft Dynamics Customer Service community is a rich online resource designed specifically for professionals like you.


Interact with other Finance Professionals via the Blogs, Forums, and Networking tools; learn more about the topics of most interest to you via the Featured Articles and Expert Columns.

Sales and Marketing

Calling all sales & marketing professionals, join the new Microsoft Dynamics Sales and Marketing Community today to collaborate, share and learn.

Technical Communities

Online technical communities for the Microsoft Dynamics products and technologies. Visit them for access to technical newsgroups, connection with MVPs and other product information. These communities target those who implement, develop, or support Microsoft Dynamics products.
Product Awards and Citations:
  • Microsoft Dynamics NAV won an award in CPA Tech Advisor 2007 Review of High End Accounting Systems. Microsoft Dynamics NAV was ranked among top four high-end accounting systems in the market place. The review emphasized that Microsoft with the release of NAV 5.0 introduced a variety of application enhancements that focus on user flexibility and the user experience, including data-entry screens, which are easy to use and easy to navigate. Moreover, product security is satisfactory at all levels.
  • 2007 K2 Annual Quality Award: At the 2007 K2 Annual Quality Awards, Microsoft Dynamics NAV was the recipient of a Reseller Channel award, recognizing Microsoft Dynamics NAV as an ideal tool for certified public accountants (CPAs). K2 Enterprise is a renowned authority on software products and its instructor team decided on the award. Microsoft Dynamics NAV 4.0 vs. Sage Office Line 3.4 and SAP Business One 2005
  • COMPUTERWOCHE magazine, Germany (.pdf, 154 KB) In August 2006, the German IT magazine COMPUTERWOCHE measured Microsoft Dynamics NAV 4.0 against two competitors: Sage Office Line 3.4 and SAP Business One 2005. After evaluating each system for its functional scope, adaptability, technology, and future security, the magazine rated Microsoft Dynamics NAV 4.0 as the superior product. Top-Ranked Business Management Systems"
  • The Accounting Library, United States. Created by the Virginia-based consulting firm Solutions, The Accounting Library is a comprehensive industry tool that analyzes business management systems. In 2006, Solutions used the tool to conduct a survey comparing more than 100 midmarket business software systems. The results showed that Microsoft Dynamics NAV 4.0 ranked at or near the top in all five areas evaluated. The final rankings listed Microsoft Dynamics NAV as tied for first in basic functionality, overall features, and manufacturing features; third in distribution features; and fifth in out-of-the-box functionality.
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