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Microsoft Dynamics AX

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Microsoft Dynamics AX
Vendor:Microsoft Business Solutions
Product Name:Microsoft Dynamics AX
Current Version Number:2012
PDF file Microsoft Dynamics AX 2009 Brochure in a Box
Short Product Description:
Microsoft Dynamics AX provides a purpose-built foundation across five industries, along with comprehensive, core ERP functionality for financial, human resources and operations management. It empowers your people to anticipate and embrace change so your business can thrive. All of this is packaged in a single global, enterpise solution giving you rapid time to value.
Desktop Environments:
  • Windows Vista Business Edition
  • Ultimate Edition
  • Enterprise Edition, Service Pack 1
  • Windows XP Professional Edition, Service Pack 2
Operating Systems:
  • Windows Server 2003 with Service Pack 2
  • Standard Edition
  • Web Edition
  • Enterprise Edition
  • Datacenter Edition
  • Windows Server 2008 Standard Edition
  • Enterprise Edition
  • Web Edition
  • Datacenter Edition
Databases Supported:
  • Microsoft SQL Server 2008, Standard or Enterprise Editions
  • Microsoft SQL Server 2005, Standard or Enterprise Editions, with Service Pack 2 or later
  • Oracle Database 10g R2, Enterprise and Standard
Software Only Price Range:$100,000
Software Pricing: Important Considerations.
Geographic Availability:United States, Canada, Mexico, Caribbean, Central/South America, Europe, Africa, Near East, Far East, Australia
Target Business Revenue:
Microsoft Dynamics AX has been specifically designed to support the needs of medium to very large firms.
Target Number of Employees:
up to 7,500 employees
Product Introduction:
Microsoft Dynamics AX 2012 is a comprehensive business management solution for mid-sized and larger organizations that works like and with familiar Microsoft software to help your people improve productivity. Microsoft Dynamics AX is built to make it easy to do business across locations and countries by consolidating and standardizing processes, providing visibility across your organization, and help in simplifying compliance. With Microsoft Dynamics AX, you can be confident your business management solution is, and will continue to be, relevant to the needs of your people and the demands of your industry and business.
Product Strengths:
Help people work fast and smart

In the volatile world of business, individual productivity and effectiveness has a direct impact on your bottom line. Give people familiar, easy-to-use tools that enable them to work quickly and make smart, proactive decisions. Free people to focus on business rather than on learning new applications with a solution that looks and feels like a familiar Microsoft user experience. Work effectively with an intuitive, RoleTailored user interface and Role Centers that help employees organize, prioritize, and access tasks and information from within a single window.

Expand the reach of decision-making with ad-hoc, self-service business intelligence and reporting tools that help people analyze data through dashboard KPIs, Microsoft Office Excel, Business Analytics in Microsoft Dynamics AX, and Microsoft Office PerformancePoint Server 2007. Enable people to work smoothly with Microsoft Dynamics AX data without leaving their Microsoft Office applications. Build strong connections with employees, customers, and partners using integrated, unified communication and collaboration tools. A familiar user interface makes Microsoft Dynamics AX easy to use, and Role Centers help people prioritize their work and gain insight into relevant information.

Transform change into opportunity

To keep pace with the competition, companies still need to extend into new territories, launch new products and services, and increase business strengths through mergers and acquisitions. With Microsoft Dynamics AX, you can successfully manage growth and change by building profitable supply chain relationships and quickly adapting internal processes to meet changing demands. Grow with confidence. Microsoft Dynamics AX offers a service-oriented architecture, tight integration with Microsoft technologies, and Web services that enable you to easily add users, support new business models, and scale your solution to support even large, distributed enterprises.

Smoothly automate supply chain collaboration and document exchange with partners of all sizes using Microsoft BizTalk Server and the Microsoft Office system. Build and quickly modify ad-hoc work streams to take advantage of new opportunities and adapt quickly to changing industry and customer demands.

Adapt your solution to the way your business works, not the other way around. Meet highly specialized needs with Microsoft Dynamics AX Industry Solutions or key industry and partner add-ons. With flexible business licensing options, you can choose the solution package you need today, and then add capabilities as your business grows quickly and cost effectively. Capitalize on your current investments in Microsoft services and technology to help ensure rapid time to benefit.

Be a world-class contender

Today, business opportunity can mean enlarging your customer base to include a worldwide audience or expanding across borders into new sites or branch offices. Microsoft Dynamics AX is designed to manage the complexities of a global organization by consolidating and standardizing processes and providing visibility across your organization.

Expand easily across international borders with country and region-specific functionality, including capabilities for multiple languages and currencies and compliance with local financial requirements for more than 36 countries/regions. Consolidate financial, operational, and customer data while preserving local information to build your strategic edge and personalized customer, partner, and supplier relationships.

Unify standards and help ensure quality by centralizing processes, sharing best practices, and extending supply chain management across multiple sites and divisions. Manage and monitor global and local performance with sophisticated yet straightforward reporting and analysis tools. Combine your solution with Microsoft Business Intelligence applications to enhance the analytic capabilities critical to managing a complex business environment.

Give people access to real-time KPIs, scorecards, and data through Enterprise Portal in Microsoft Dynamics AX. And with PerformancePoint Server or Microsoft Office SharePoint Server 2007, key decision-makers can work with critical information without logging in to Microsoft Dynamics AX. Help ensure efficient, consistent deployments with Microsoft Dynamics Sure Step, a standardized, global methodology and suite of tools that simplifies implementation and upgrade processes.

Simplify Compliance

Companies face myriad regulatory requirements that vary widely across regions and countries. Microsoft Dynamics AX can help you reduce risk and liability associated with corporate governance, regulatory compliance, and customer initiatives. Save time and effort with workflows that enforce and enhance controls based on specific risk and compliance scenarios. Help ensure consistency with standardized, repeatable processes that can reliably aggregate compliance data.

Turn challenge into opportunity by supporting customer initiatives including "green" and RFID supply chain strategies with capabilities that reduce manufacturing waste and promote environmental sustainability. Centralize and share corporate governance and compliance activities with the Compliance Center, a built-in tool for managing policies, process documents, and reports.

Keep a tight grip on compliance activities with business intelligence tools that monitor internal changes, so you can respond quickly to requests for specific information. Reduce the cost and uncertainty of protecting corporate compliance data. Take advantage of the powerful security features built into Microsoft Dynamics AX and other Microsoft products in your corporate IT infrastructure.
Microsoft Dynamics AX delivers powerful ERP software capabilities that support operational efficiency in all key functional areas, including:

  • Financial management
  • Business intelligence and reporting
  • Sales and marketing
  • Procurement and sourcing
  • Supply chain management
  • Project management and accounting
  • Human capital management
  • Global risk and compliance
  • Environmental sustainability
  • Country-specific capabilities

With assistance from your Microsoft partner, you can choose from two editions of pre-selected (packaged) software functionality available for Microsoft Dynamics AX. When you select an edition, you license the number of users you need to utilize the components. If you need functionality in addition to what's included in the edition you choose, you have the flexibility to add select components.

For additional information and product brochures regarding applications provided please visit the Microsoft Dynamics AX web site.
Company Mission Statement:
At Microsoft, our mission and values are to help people and businesses throughout the world realize their full potential.
Firm Description:
At Microsoft, we're motivated and inspired every day by how our customers use our software to find creative solutions to business problems, develop breakthrough ideas, and stay connected to what's most important to them. We run our business in much the same way, and believe our three core business divisions offer the greatest potential to serve our customers. They are:

  • Platform Products and Services Division: Includes the Client Group, the Server & Tools Group, and the Online Services Group
  • Business Division: Includes the Information Worker Group, the Microsoft Business Solutions Group, and the Unified Communications Group
  • Entertainment and Devices Division: Includes the Home & Entertainment Group and the Mobile & Embedded Devices Group

The success of your company is directly related to the success of the people who work for you. Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software; easing adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, customer relationship, and supply chain processes in a way that can help you drive business success.
Industry Strengths:
  • Construction
  • Distribution: Consumer Packaged Goods
  • Distribution: Industrial Goods
  • Education
  • Manufacturing: Automotive
  • Manufacturing: Chemical
  • Manufacturing: Consumer Packaged Goods
  • Manufacturing: Food and Beverage
  • Manufacturing: High Tech and Electronics
  • Manufacturing: Industrial Equipment
  • Manufacturing: Metal Fabrication
  • Not for Profit
  • Professional Services
  • Project Management
  • Retail
ASP Support:
A number of certified Microsoft partners offer hosting services for a wide range of Microsoft products. For additional information please contact a local Microsoft Dynamics professional or visit the Microsoft Dynamics AX web site to search for hosting options using Microsoft's Solution Finder.
Consulting Services:
Microsoft and its extensive network of business partners will assist you at every stage of your software selection project. Local business partners provide front-line consulting services, but if your project is particularly complex, Microsoft will bring into the project highly trained and knowledgeable consultants to provide the expertise your require.
Internet and e-Business Services:
Download the Business Solutions Catalogue for a menu of trusted, lower-risk solutions for faster implementation and simpler maintenance. These solutions complement the core Microsoft Dynamics products by integrating with Independent Software Vendor products, enabling you to work with the familiar interfaces. The software vendors developed these solutions for your specific industry and region as they are the experts of the local industry regulations and language.
Technical Services:
Microsoft and its highly trained partners offer a complete range of technical and consulting services designed to meet the needs of each individual client.
Comprehensive implementation services are offered by Microsoft partners. For additional information please contact your local Microsoft Dynamics AX professional.
Training for Microsoft Dynamics and Related Business Products

Whether you're just beginning to learn about Microsoft Dynamics or a related business product, or are a seasoned veteran in need of a quick refresher, Microsoft provides a wealth of training opportunities designed to increase your knowledge and productivity. From classroom to Internet-based learning, Microsoft and Microsoft Certified Partners for Learning Solutions provide high-quality training when you need it, and how you need it.


Online E-Learning for Microsoft Dynamics and related business products is available to the public through Microsoft Learning. E-Learning for Microsoft Dynamics provides a simple and effective way for you to learn at your own pace and on your own schedule. Take E-Learning to improve your technical product skills or learn application functionality to prepare for a new job or a certification exam. E-Learning also gives you an opportunity to fully understand and apply the potential of all the features and functions of the Microsoft Dynamics products.

Classroom Training

Microsoft Certified Partners for Learning Solutions provide classroom training in regions worldwide. A live, interactive training environment facilitated by Microsoft Certified Trainers will help you gain a solid understanding of Microsoft Dynamics and related business products. Courses range from introductory information to advanced topics. You'll see demonstrations, hear presentations, gain product expertise, and participate in hands-on activities. You can also learn from discussions with other attendees.

Additional customer and partner training options

As a benefit of being enrolled in the Business Ready Enhancement Plan or other customer service plan, Microsoft Dynamics customers can access unlimited online training by logging on to Customer Source. Partners enrolled in a Partner Service Plan for Microsoft Dynamics also receive unlimited organization access to online training through Partner Source Unlimited online training includes the following new benefits for all customers and partners enrolled in a service plan for Microsoft Dynamics.


Get convenient and thorough online training on specific topic areas such as how to use a product module from anywhere, at any time. This training is available in the English language only.

Training materials

Download training materials that can be used as a study tool or as a desktop reference. These materials are available in multiple languages. Training materials -local functionality: Ongoing addendums available for select training material titles are designed to deliver content about local functionality within a given country. These materials are available primarily in English, and also in some in other languages.

"What's New" training materials:

Use these materials to get up to speed when your company updates to a new product version. These update aids are available in English, with a few titles translated into other languages. This content is available in a printed manual format. For some product versions, the content is available as E-Learning. Learning Plans: Take advantage of training roadmaps that help individuals easily find the training they need. These roadmaps outline every training and certification option available for each Microsoft Dynamics product module (available in English language only).
Take advantage of award-winning support services to help keep your people working efficiently. Self- and peer-support options offer your team around-the-clock access to online assistance, product updates, tips and tricks, support hot topics, and more.

Customer Source is a password-protected site for customers using Microsoft Dynamics and related business products, provided as a benefit of a service plan. Use it to search the knowledge base, download updates, view online training and find other information resources virtually 24 hours a day.

When personal support is required, service technicians can resolve most requests quickly and directly, and Microsoft guarantees a specific response time on others. In addition, you can count on ongoing support from your local Microsoft service partner.

With Business Ready Customer Care Microsoft has established a new standard for customer service by extending support for the Microsoft Dynamics line of business management solutions beyond industry practices--to a full 10 years of extended product support. This initiative is an example of the unyielding commitment that Microsoft has to its Microsoft Dynamics customers. As a Microsoft Dynamics customer, you can be assured your solutions will continue to be supported as your business grows and evolves. Service offerings may vary by country. If you live outside of the United States or Canada, please visit the Microsoft Dynamics worldwide locations page or contact your local channel partner for more information on available service options.

Service plans for Microsoft Dynamics also include service and support for related software that may be packaged with the license, such as Crystal Reports or Microsoft FRx. The Microsoft Dynamics public community enables partners and customers to solve real-world problems through a peer-to-peer exchange of ideas, experience, and resources. In addition every Microsoft Dynamics partner offers a wide range of support options that can be tailored to meet the needs of each individual client.
Application Development:
Many Microsoft Dynamics partners offer applications development services to tailor Dynamics AX to your specific requirements. For additional information please contact a Dynamics AX partner.
Additional Services:
Business Communities

Learn from and collaborate with individuals who work in the same way you do. The business communities are a great way to meet and collaborate with others who work in finance, sales and marketing, or customer service roles.

Customer Service

The new Microsoft Dynamics Customer Service community is a rich online resource designed specifically for professionals like you.


Interact with other Finance Professionals via the Blogs, Forums, and Networking tools; learn more about the topics of most interest to you via the Featured Articles and Expert Columns.

Sales and Marketing

Calling all sales & marketing professionals, join the new Microsoft Dynamics Sales & Marketing Community today to collaborate, share and learn.

Technical Communities

Online technical communities for the Microsoft Dynamics products and technologies. Visit them for access to technical newsgroups, connection with MVPs and other product information. These communities target those who implement, develop, or support Microsoft Dynamics products.
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