KPIs (Key Performance Indicators) Help Firms Monitor and Improve Productivity

What do we need to do to improve our productivity and as a result our profitability? This is the key question all firms need to ask and answer. If a business is going to achieve sustainable profitability, it has to first convince customers to place orders for goods and services. Second, the business has to… » More

ERP Software Reseller Evaluation – Divorcing Your Reseller

ERP Software Reseller Evaluation is just as important as evaluating the product or products they represent.  Yes, you need to find a product that meets your functional, processing and information requirements, but if you cannot form a solid business partnership with the product’s reseller or that reseller cannot provide the type and level of product… » More

Business Software System Letting You Down? 12 Key Considerations

Is your business software system starting to give you problems?  Are these issues preventing you from competing effectively today or do you have a sense that you may have problems at some point in the very near future?  What should you do and when should you make a move? The decision to replace your current… » More

Avoiding Business Accounting Software Selection Failure

Business accounting software selection failure remains distressingly high in spite of all the articles written and expertise available.  While you may have heard that ERP software projects are notoriously difficult, small business accounting software selection projects as well as mid-market accounting software projects are equally fraught with dangers. What are we doing wrong?  It’s a… » More

ERP Implementation Failure – Who is Responsible?

ERP implementation failure (complete failure or failure to reach expected productivity and profitability improvements) is an all too common event in spite of the glowing commentary published by ERP vendors and resellers.  Many experts in the field suggest that the ERP implementation failure rate can be as high as 70%.  That’s a truly staggering figure… » More

Business Software Systems Selection: Get the Demo Process Right

Business software systems selection isn’t something you can just launch and complete in a few weeks.  This has to be a deliberate step-by-step process that covers everything.  Certainly a functionality match is critical, but that’s just one element that contributes to the success of the project. You have to get everything right and in the… » More

Business Accounting System Selection: Start Quietly

Selecting a new business accounting system can be one of the most frustrating exercises any firm will face.  The danger of course is selecting a business accounting system that ultimately does not adequately serve the needs of your firm.  While we could discuss specific software selection do’s and don’ts for 10+ pages, let’s concentrate on… » More

Accounting Software for Medium Sized Business

Accounting software for medium sized business is a huge market that is too often overlooked.  I was following a threaded conversation the other day regarding what products a firm should be looking at as they migrated off of a small business accounting software system to accounting software for medium sized business.  Virtually all of the… » More

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