Software Selection and Business Management Articles

Change management isn’t just a way to facilitate process improvement.  It’s a philosophy that helps people and organizations define and adopt better futures.  You must embrace change management as a key strategy if you want to adopt best business processes (Business Excellence, process improvement, business improvement, or any other profit improvement methodology). If you want… » More

Customer service is one element that contributes to the umbrella concept of best business practices.  Ultimately the most important objective of any business is to stay in business through any combination of customer service improvement, revenue improvement, gross margin improvement, cost improvement, or process improvement.  In the end though, customer service will be the single… » More

Best Business Practices sets a path at the enterprise level that people can then follow to make sure business processes are being completed in an efficient and effective manner. Best business practices then sets the framework for increased profitability. At the same time each individual person needs to create a set of best business practices… » More

A truly effective management philosophy is a belief system that defines what’s truly important to everyone within an organization, particularly how people within the organization should be treated in pursuit of best business practices. It’s the glue that joins everyone in an organization together so that they can all focus their attention on the attainment… » More

Effective meetings strategies can increase the effectiveness of the decision making process while reducing the cost of meetings.  Most meetings just waste time. Then multiply that by the number of people attending the meeting and you can see how much time is really wasted.  If you are going to create an effective meetings strategy, you… » More

Leadership and the fundamental attributes that define effective business leaders have not really changed in thousands of years when they were first recognized. The prominent attributes of business leaders were defined at that time as individuals who possessed an understanding of fair ethics and personal integrity; two incredibly simple concepts, yet as vitally important today… » More

Business Excellence is based on the notion that the power of technology may have little effect on long term profitability because that potential cannot be released without the assistance of people, and people have not generally been included in the design, selection, installation, implementation and use of financial management systems.  If you are going to… » More

Best business practices are a set of very general suggestions (not really guidelines) that people have contributed in forums and articles and all of which supposedly help firms become more efficient and effectives.  However, in some cases these suggestions don’t really lead to positive outcomes. Today’s communication and information devices now give us the ability… » More

Business Excellence (a.k.a. Best Business Practices) cannot be defined in precise detail, but like the Supreme Court decision concerning pornography, I know it when I see it or rather experience it. Business Excellence isn’t a lot of things. It isn’t maximizing profitability. Anyone can maximize profitability in the short term by manipulating cost components. It… » More

Corporate culture and corporate vision are two of the key elements that form the structure upon which best business practices are built.  Although there are any numbers of articles that address the techniques of business process improvement, all of these steps relate to efficiency and ultimately the bottom line.  They have nothing to do with… » More

Business Excellence (a.k.a. Best Business Practices) cannot be defined precisely, but there are a number of characteristics we might identify as being part of Business Excellence. I guess it’s a little like the classic cafeteria menu. Pick one from Column A and two from Column B. You don’t have to adopt all of these characteristics… » More

ERP software implementation projects are never ending.  Their official “completion” in fact marks the beginning of a continuous cycle of analysis and improvement.  Once you have fully implemented your new ERP software applications, to assume that it and the support structure around it will continue to operate at maximum efficiency and effectiveness invites slowly deteriorating… » More

Credit and Collections strategies, if properly applied can help firms reduce Accounts Receivable (AR) balances and generate a substantial cash flow.  In this challenging economy some customers will delay payment for as long as they possibly can do so.  In other cases invoices are not paid on time because there is some form of issue… » More